Category Archives: Workplace Violence/Bullying

Violence, Job Satisfaction, and Employment Intentions Among Home Healthcare Registered Nurses

Source: Allison N. Canton, Martin F. Sherman, Lori A. Magda, Leah J. Westra, Julie M. Pearson, Victoria H. Raveis, Robyn Gershon, Home Healthcare Nurse. Vol. 27 no. 6, June 2009
(subscription required)

From the abstract:
Workplace violence, defined as violent acts directed toward workers, includes physical assault, threat of assault, and verbal abuse and is widely recognized as a threat to workers’ health and safety. Healthcare workers, especially nurses, are known to be at high risk. As employees who work alone, have access to drugs, provide care to people in distress, and/or have frequent close contact with clients, they face a greater likelihood of exposure to violence. Nurses’ risk has been correlated with degree of patient contact; the odds of physical violence are 7.2 and 9.0 times greater for healthcare workers with moderate and high patient contact, respectively, compared with those with little or no contact.

Strategies and Tools to Reduce Workplace Violence

Source: Mary A. Gallant-Roman, AAOHN Journal, Vol. 56 No. 11, November 2008
(subscription required)

From the abstract:
The U.S. health care system is in the beginning of a crisis that can barely be comprehended. If projections are accurate, the demand for nurses will increase 40% and a 400,000-hour full-time equivalent registered nurse shortfall will occur by 2020. Not only are nurses leaving the field, but fewer candidates are entering. The reasons are unclear, but research has shown that nursing is a dangerous occupation–four times more dangerous than most other occupations. Protection from an unsafe workplace is guaranteed under Occupational Safety and Health Administration regulations, and many national and international groups call for zero tolerance of workplace violence. Health care worksites must develop specific plans to minimize and prevent workplace violence. Additional research is necessary to determine which methods are most effective. This article examines the necessary components of a workplace violence prevention program.

Employee Awareness of Workplace Violence Policies and Perceptions for Addressing Perpetrators at Colleges and Universities

Source: Jack L. Howard, Employee Responsibilities and Rights Journal, Published online: 29 July 2008
(subscription required)

Most of the research on workplace violence has focused on workplace violence incidents and the development of models to predict and address the phenomenon. The assumption that all organizations are essentially similar in nature underlies this research. However, colleges and universities differ from for-profit businesses. Little, if any, research has been conducted to determine employees’ awareness of workplace violence policies and employee perceptions of potential perpetrators and how to address perpetrators which is necessary for increasing such policies’ effectiveness. The present study examines the awareness of employees at a large, public university in the Midwestern United States concerning WPV. Respondents indicate which sources they perceive to be likely perpetrators of workplace violence, and the actions that organization should take if WPV occurs. Based on this information, steps to increase employee awareness of workplace violence policies in colleges and universities are suggested.

Workplace Homicides in 2007

Source: Bureau of Labor Statistics, 26 August 2008

Workplace homicides rose 13 percent to 610 in 2007 after reaching a series low of 540 in 2006.

Even with the increase, workplace homicides have declined 44 percent from the high of 1,080 reported in 1994.

Workplace homicides involving police officers and supervisors of retail sales workers both saw substantial increases in 2007.

‘My Wife Should Not Have Been Killed!’

Source: Policy and Practice, Vol. 66 no. 2, June 2008

In August 2004, Teri Zenner, a Kansas mental health worker, was killed during a home visit to one of her clients. Her husband, Matt, has made a personal quest to tell Teri’s story and told “Policy & Practice” why he wants to raise the issue of public human service worker safety to a national level.

Human Service Worker Safety: a View From the Top

Source: Mark Washington, Policy and Practice, Vol. 66 no. 2, June 2008

Kentucky had developed an incident reporting system that replaced the outdated paper method of recording incidents and verbal or physical threats of violence by clients. The new system enables staff at all levels to review the incident and diagnose the leading causes.

Violence Against Workers: a Shortcoming in Public Human Services

Source: Stephen R. Fox, Donna Harmon, Policy and Practice, Vol. 66 no. 2, June 2008

There is no national repository of data about violence against human service workers. Yet this issue touches on the single, most overwhelmingly, deeply personal tragedy of life. In this case, the violence includes the killing of those who serve by those who are served.

Security Risk

Source: Michael Fielding, Public Works Magazine, Vol. 139 no. 9, August 1, 2008

Focusing on service in a cynical world.

Although the average citizen thinks public safety employees face the most danger in serving the community, the editors of PUBLIC WORKS suspected that public works employees are equally vulnerable–if not more so. To confirm our belief, we asked readers if they’d ever felt threatened, whether the situation was resolved to the satisfaction of both parties, and how department operations may have changed as a result.