Private Loans, Public Complaints: The CFPB’s Consumer Complaints Database Gets Real Results for Student Consumers

Source: Tony Dutzik, Miles Unterreiner, Christine Lindstrom, Ed Mierzwinski, Laura Murray, U.S. PIRG Education Fund, Fall 2013

From the press release:
Thousands of American students are using the Consumer Financial Protection Bureau’s (CFPB) public Consumer Complaints Database to settle disputes about private student loans, according to a new report from the U.S. PIRG Education Fund. Sallie Mae, the student lending giant, generated the most private student loan complaints nationally, and ranked first or tied for first in every single state. Student loan borrowers in the U.S. carry $24,803 on average in total student loan debt….
Annual Report of the CFPB Student Loan Ombudsman
Source: Consumer Financial Protection Bureau, October 16, 2013