Workers losing their tempers and yelling? Or worse, throwing something or damaging equipment, committing physical violence and even murder? Does this describe the modern workplace? Has “desk rage” now replaced road rage and air rage?
Integra Realty Resources, a national real estate valuation firm, which conducted a workplace survey, concluded that stress in the workplace had escalated in the U.S., reporting that 50% of respondents commonly skip lunch to keep working, and 52% indicating they worked up to 12 hours a day to complete their work. In Integra’s survey of American workers, 42% said yelling and verbal abuse took place where they worked, and 29% admitted they had verbally abused co-workers. More disturbing, 10% of respondents said they worked in a place where physical violence had occurred.