Source: Julie Rovner, NPR, May 17, 2012
Related:
Debt Collector Is Faulted for Tough Tactics in Hospitals
Source: Jessica Silver-Greenberg, New York Times, April 24, 2012
...One of the nation's largest medical debt-collection companies is under fire in Minnesota for having placed its employees in emergency rooms and other departments at two hospitals and demanding that patients pay before receiving treatment, according to documents released Tuesday by the Minnesota attorney general. The documents say the company also used patient health records to wrangle for more money on overdue bills.
The company, Accretive Health, has contracts with dozens of hospitals around the country. Since January, it has faced a civil lawsuit filed by Attorney General Lori Swanson of Minnesota alleging that it violated state and federal debt-collection laws and patient privacy protections. ...
...As a growing number of hospitals struggle under a glut of unpaid bills, they are turning to companies like Accretive. To win promised savings, all hospitals have to do is turn over the management of their front-line staffing -- ranging from patient registration to scheduling and billing -- and their back-office collection activities. Accretive says it has such arrangements with some of the country's largest hospital systems to help reduce their costs. ...


