Broome County Executive Jason Garnar says the process is underway to find a new service provider for the Willow Point Nursing Home. In February, Garnar announced he would cut ties with a company that provides food service to three Broome County operations. “We’ve had some major issues with the food service provider Aramark and we decided that we want to disengage from the contract for several reasons,” Garnar said. …
Broome County officials knew of Aramark issues in August, thought they could work it out
Source: Hannah Schwarz, Press & Sun-Bulletin, April 2, 2018
Problems with Aramark’s food service at Willow Point Nursing Home surfaced as early as 2016 — and several Broome County officials were aware of issues as early as August 2017 — but the county didn’t sever its contract with the company until February because officials believed Aramark could remedy the issues. Emails from former Willow Point Interim Director Denise Johnson obtained by the Press & Sun-Bulletin/pressconnects.com, as well as emails between Deputy County Executive Kevin McManus and Aramark Regional Manager John Sidorakis, obtained via a Freedom of Information Law (FOIL) request, show tray line service had been “problematic since ‘day one,'” and the county had been requesting reimbursement for more than eight to nine months. In a July 31 email, Johnson, who left the interim position in September when current director Ryan LaClair took over, said Aramark was requesting $100,000 in additional reimbursement from the county in what she believed was a misinterpretation of the contract. She also said Aramark was providing “untimely” meal service that was not expected to do well at the facility’s upcoming Department of Health inspection, and that Aramark had yet to set up steam table service. …
Aramark details plans for Broome County’s meals
Source: John Roby, Press and Sun-Bulletin, January 14, 2016
Aramark officials detailed the company’s plan to take over Broome County’s food service operations to members of the legislature Thursday in the first public outline of the $3.4 million proposal. … The savings would result largely from the removal of 41 full-time and 34 part-time employees of Central Kitchen and the Willow Point dietary unit from the county payroll. Aramark will employ up to seven inmates to prepare meals — under company and sheriff’s supervision — at the jail, while company employees will cook and serve meals at the nursing home and those for delivery. … Aramark will charge Broome a per-meal fee that is set to increase each year of the five-year deal. Nursing home meals will start at $6.54 and rise to $7.36 in 2020, delivery meals will start at $3.90 and rise to $4.39, and inmate meals will increase from $1.76 to $2.