Higher Rates, Missed Pickups: L.A. is Hearing a Rash of Complaints About its New Waste Removal System

Source: David Zahniser, Los Angeles Times, August 7, 2017

Eight months ago, the Los Angeles City Council voted to overhaul the way trash is picked up at tens of thousands of businesses and large residential buildings, giving the work exclusively to a select group of companies. Backers of the program, championed by Mayor Eric Garcetti, said the new system would increase recycling, roll out cleaner-fuel trash trucks and improve workplace safety for sanitation workers. But the new program, known as RecycLA, is not being universally welcomed by the businesses and residents who will rely on it for their trash pickup. In recent weeks, customers have begun complaining about soaring prices, uncollected trash and calls to their new waste hauling companies going unreturned. …