Social Security’s $300m IT Project Doesn’t Work

Source: Associated Press, July 24, 2014

After spending nearly $300 million on a new computer system to handle disability claims, the Social Security Administration still can’t get it to work. And officials can’t say when it will. Six years ago, Social Security embarked on an aggressive plan to replace outdated computer systems overwhelmed by a growing flood of disability claims. …. “The program has invested $288 million over six years, delivered limited functionality, and faced schedule delays as well as increasing stakeholder concerns,” said a report by McKinsey and Co., a management consulting firm. …. Maryland-based Lockheed Martin was selected in 2011 as the prime contractor on the project.