Food stamp workers share frustrations

Source: By Corrie MacLaggan, AMERICAN-STATESMAN (TX),  Thursday, November 05, 2009

When the new head of the agency responsible for the state's backlogged food stamp applications sent an e-mail to employees asking for feedback about the agency, he got it. About 500 state workers replied to Health and Human Services Executive Commissioner Tom Suehs, telling him about low morale and low pay, poor management, technology problems, insufficient training, long hours away from their families. They wrote about feeling frazzled, crying on the drive to work and actively looking for other jobs.

....... The commission has struggled since experienced state employees started leaving in advance of a major privatization effort in 2005.