LAZ Parking, a company that does business in 16 states and
brings in more than $200 million annually, was poorly prepared to take over
Chicago's parking meters when the handoff from the city took place Feb. 13, the
firm acknowledges.
It relied heavily on
mall security guards and workers from a temporary job-placement agency -- all
with no experience in the parking industry -- to reprogram the city's
approximately 36,000 meters and change over the decals that provide drivers
with rates and rules, company officials said.
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