Flood needs delay rollout of welfare changes
Source: By KEN KUSMER, Associated Press Writer (IN), 4:52 PM CDT, June 23, 2008
The state has suspended the rollout of automated welfare benefits because staffers at the Family and Social Services Administration have their hands full right now with helping flood victims. The urgent need to help flood victims became apparent so quickly that within days of the heavy June 7 rainfall that precipitated the flooding, top FSSA managers sent e-mail messages to employees saying they were suspending the rollout indefinitely.
...... The delay also gives FSSA and its team of vendors led by IBM Corp. and Affiliated Computer Services Inc. more time to work out some of the bugs that have plagued the welfare changes since their inception Oct. 29 in 12 north central counties.