Texas moves to ease food stamp backlog
Source: By ROBERT T. GARRETT, The Dallas Morning News (TX), Tuesday, April 22, 2008
The state, to relieve overworked eligibility screeners, will suspend for the rest of the year interviews its workers usually have to conduct with food stamp recipients every six months, officials said Monday.
...... The state has been scrambling to rebuild its eligibility-screening workforce and improve performance at four privately run call centers after the disastrous 2006 launch of a partly privatized system of social program signups.