ICMA Survey Results Show Some Local Governments Are Bringing Contracted Services Back In House
Source: ICMA website, May 2008
Results of a recent survey "Profile of Local Government Service Delivery Choices" conducted by ICMA in the summer and fall of 2007, show that the primary reason local governments consider private service delivery is to decrease costs; yet, 22 percent of local governments reported that they had brought services back in-house during the past five years. The two top reasons given are unsatisfactory service quality (61 percent) and insufficient cost savings (52 percent).