State's welfare privatization efforts snagged / Lost paperwork, other glitches often block help to needy Texans

Source: By ROBERT T. GARRETT, The Dallas Morning News (TX), Monday, April 7, 2008

Lawmakers are worried that a partly privatized system for determining who receives public assistance is still shaky and may not be salvageable. Paperwork for applicants has been lost. Needy Texans have received little help from state workers when they’ve complained of mistakes. And all too often, Texans who should qualify for state-paid health care and other benefits have been refused because of such errors.

…… The problems could also distract Texas officials as they separately seek to overhaul Medicaid, the nation’s main health care program for the poor.