When cultures clash, businesses turn from offshoring to backshoring
Source: Financial Week: February 1, 2008
A torrent of jobs are offshored every year. And every year, a trickle of jobs return home--or are "backshored"--after companies experience disappointment and frustration with remote, foreign workforces.
Accurate counts of both flows are elusive. Perhaps one dollar's worth of work gets backshored for every $10 offshored, according to some experts. Others say the numbers could be much higher. Companies don't reveal numbers of offshored or backshored jobs. Although efforts have been made to count offshored jobs, backshoring reports are anecdotal.