Strategies for Dealing with an Angry Contractor Who Loses a Re-Bid
Source: ICMA, October 2007
When a contract changes hands, the contract administration team is likely to face two problems. The first problem is deterioration of the current contractor's performance as the current contract term comes to an end, extending in some cases even to sabotage. The second problem is uneven performance by the new contractor at the beginning of the new contract term.
Here are strategies for dealing with the first problem--deterioration of the current contractor's performance--excerpted from Service Contracting: A Local Government Guide, Second Edition.