Some Outsourcing Might Ease Amid Errors, Disappointments
Source: By STACY A. ANDERSON, Wall Street Journal (subscription req.), July 11, 2006
Companies may be tapping the brakes in the race to outsource information-technology. A survey by DiamondCluster International Inc., a Chicago-based management-consulting firm, found that 64% of the buyers of offshore outsourcing services and 50% of buyers of onshore services planned to increase their use of such services in the next 12 months, a much lower figure than in previous years. Last year, 74% of the survey respondents said they planned to increase their outsourcing overall.