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Outsourcing company earns mixed reviews

Source: By Scott Mobley, Record Searchlight (CA), June 4, 2006

Library Systems and Services LLC (LSSI) is a giant in the tiny but growing world of library outsourcing. ......Budget-conscious public officials laud LSSI's library stewardship as a way to stretch dollars. But the firm has earned mixed reviews among library professionals, who note the company often boosts its profit margin by paying lower salaries and hiring fewer or less-experienced staffers.