Grumbles over trash service on the rise / Company averages 19 complaints a day
Source: By Jeff Burlew, Tallahassee Democrat (FL), May 11, 2006
Complaints against Waste Management, the trash collection company with a contract for Leon County, are on the rise. In 2005, Waste Management received 4,898 complaints. The company averaged 15 complaints a day and 408 a month. But in the first two months of 2006, Waste Management received 1,065 complaints, for an average of 19 complaints a day and 533 a month. At that rate, the company is on course for about 6,396 complaints this year, an increase of nearly 31 percent over 2005.