Source: By Thomas Stauffer, Arizona Daily Star,02.27.2006

About 1,400 past and present Tucson call center employees of Convergys Corp. will receive more than $350,000 in back wages under a settlement with the U.S. Department of Labor. An investigation conducted by the Wage and Hour Division’s Phoenix office determined that Cincinnati-based Convergys, which currently employs about 500 people at its call center at 3760 N. Commerce Drive, failed to compensate workers for time they spent at work preparing for their shift, said Deanne Amaden, a spokeswoman for the department’s Wage and Hour Division Regional Office in San Francisco.