Source: By LYNN HORSLEY, The Kansas City Star (MO), Jan. 05, 2006
Kansas City’s experiment with private management of Kemper Arena and the American Royal complex appears to be working. In 2005, paid attendance was up 75 percent, the number of events increased 74 percent, and several events scored record attendance. Perhaps more importantly, the floors and rest rooms are clean, and concessions are greatly improved. City Council members, who admitted they were skeptical when Philadelphia-based Global Spectrum took over management of the publicly owned complex in fall 2003, said Wednesday that they were pleased with the results.