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February 13, 2007

Letters From the Field: Case Studies of Exemplary Collaborative Managers

Public Administration Review, December 2006, Vol. 66 supplement

These mini-case studies explore the practice of collaborative management within a variety of public sector settings, focusing on the meritorious roles played by public managers – how they performed well and why their actions mattered.

Articles include:
- Amy K. Donahue, “The Space Shuttle Columbia Recovery Operation: How Collaboration Enabled Disaster Response.”
- Mary Belefski, “Collaboration at the U.S. Environmental Protection Agency: An Interview with Two Senior Managers.”
- Kurt Thurmaier, “High-Intensity Interlocal Collaboration in Three Iowa Cities
- Heather Getha-Taylor, “Preparing Leaders for High-Stakes Collaborative Action: Darrell Darnell and the Department of Homeland Security.”
- Kim Eagle and Philip Cowherd, “Collaborative Capital Planning in Charlotte-Mecklenburg County, North Carolina.”
- Tracy Yandle, “The Challenger Scallop Enhancement Company: Collaborative Management of a Natural Resource Based in the Private Sector.”
- Sharon Friedrichsen, “Collaborative Public Management in San Francisco.”
- Gerald Andrews Emison, “The EPA Bureaucrat Who Could.”
- David W. Sears and W. Robert Lovan. “Encouraging Collaboration in Rural America.”
- Brenda Bushouse, “West Virginia Collaboration for Creating Universal Prekindergarten.”
- Rob Alexander, “Kirk Emerson and the U.S. Institute for Environmental Conflict Resolution.”

February 9, 2007

Resolving Workplace Conflict: The Alternative Dispute Resolution Revolution and Some Lessons We Have Learned

Source: David B. Lipsky, Perspectives on Work, Summer 2006, Volume 10, no. 2

The U.S. industrial relations system has undergone a historic transformation over the past three decades. One of the most significant features of that transformation has been the dramatic rise of alternative dispute resolution (ADR) as a means of addressing workplace conflict. ADR can be defined as the use of arbitration, mediation, and other third-party techniques instead of litigation to resolve workplace disputes. In the view of some experts, the rapid diffusion of ADR in employment relations, especially in the non-union sector, has represented nothing less than a revolution in dispute resolution. The ADR revolution has spread to so many other types of disputes, including family, consumer, construction, and financial disputes. In many ways, transferring the resolution of workplace disputes from public to private forums constitutes the de facto privatization of the American system of justice.