Digital tools are helping employees mobilize the workforce

Source: Nicolás Rivero, Quartz at Work, December 13, 2020

Technology has already fundamentally changed the way that millions of people work. Now, it’s changing the way they unify to make demands of their employers.

Waning union power across industries and around the world has left workers with fewer formal structures for venting grievances. In some sectors, the rise of the gig economy and remote work means people aren’t meeting and forming relationships with co-workers like they used to. All of this has made it harder for rank-and-file employees to organize and collectively lobby their bosses for change.

But a spate of new digital tools offers a workaround, helping people to find far-flung peers, share grievances, and coordinate action.