Protecting workers in the home care industry: workers’ experienced job demands, resource gaps, and benefits following a socially supportive intervention

Source: Linda Mabry, Kelsey N. Parker, Sharon V. Thompson, Katrina M. Bettencourt, Afsara Haque, Kristy Luther Rhoten, Home Health Care Services Quarterly, Volume 37 Issue 3, 2018
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From the abstract:
The Community of Practice and Safety Support (COMPASS) program is a peer-led group intervention for home care workers. In a randomized controlled trial, COMPASS significantly improved workers’ professional support networks and safety and health behaviors. However, quantitative findings failed to capture workers’ complex emotional, physical, and social experiences with job demands, resource limitations, and the intervention itself. Therefore, we conducted qualitative follow-up interviews with a sample of participants (n = 28) in the program. Results provided examples of unique physical and psychological demands, revealed stressful resource limitations (e.g., safety equipment access), and elucidated COMPASS’s role as a valuable resource.