Robots, the Quiet Workers, Are You Ready to Take Over?

Source: Philip Calvert, Public Library Quarterly, Latest Articles, Published online: 04 Apr 2017
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From the abstract:
Robots are becoming more commonly used in libraries. A robot that does shelf reading and reports the results to human staff is one example of a practical use of robotics in a library. Others have been used to retrieve large items such as boxes, but identifying and picking up small and varied objects such as books is still on the edge of what can be done. Devices using artificial intelligence can act as guides, or in some cases, as personal assistants for library customers. Some are answering questions and learning as they go. If robots can perform library work effectively and more cheaply than humans it is inevitable they will be more widely used.