NYPL: Service Successes and Financial Struggles as Branches Meet Neighborhood Needs

Source: Suzanne Travers, Public Library Quarterly, Volume 33 Issue 3, 2014
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From the abstract:
Free access to technology, help for immigrants, a safe space for kids—NYPL Branch libraries play an increasingly important role. But funding hasn’t kept up. Will the lack of support undermine a critical civic resource? This publication is based on an ongoing project looking at the potential for New York’s libraries to fill a critical gap in New York City’s civic infrastructure, as well as the challenges and difficult choices the library systems face.