The costs of having a bully in the library

Source: Michael A. Crumpton, The Bottom Line: Managing Library Finances, Vol. 27 Iss: 2, Early Cite, 2014
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From the abstract:
Purpose – The purpose of the this article is to address the issue of bullying within an organizational environment related to workplace conflict, which has not been typically noted within library organizations.

Design/methodology/approach – The article provides the context to determine whether a problem exists and several resources to utilize if needed.

Findings – It is speculated that bullying can exist in library organizations as with other professional organizations, but has not been raised as an issue with regard to potential costs involved.

Originality/value – This topic is being addressed as part of the financial considerations present within library operations that bear attention in today’s environment.