Social Security Threatens To Close All Field Offices

Source: Jim Campana, Labor Notes, May 22, 2014

…Answers have never been farther than your local Social Security office, where employees are extensively trained to give you accurate and helpful answers. …But that will change if the Social Security Administration’s “Vision 2025” comes to pass. Bureaucrats are mulling closure of most of SSA’s more than 1,000 community field offices in the U.S., where 43 million people sought services last year. Even as the number of visitors continues to grow, Vision 2025 would virtually eliminate face-to-face service, replacing it with Internet services and an 800 phone number. Thirty thousand field office employees would be laid off—following nearly 11,000 positions already eliminated. When SSA sought its employees’ input for Vision 2025, they responded overwhelmingly that field offices were vital to the agency’s mission….