The costs of having a bully in the library

Source: Michael A Crumpton, Bottom Line: Managing Library Finances, Vol. 27 no. 1, 2014
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From the abstract:
Purpose – This column addresses the issue of bullying within an organizational environment related to workplace conflict, which has not been typically noted within library organizations.

Design/methodology/approach – The column provides the context to determine if a problem exist and several resources to utilize if needed.

Findings – It is speculated that bullying can exist in library organizations as with other professional organizations, but has not been raised as an issue with regard to potential costs involved.

Originality/value – This topic is being addressed as part of the financial considerations present within library operations that bears attention in today’s environment.