Source: John M. Palguta Public Manager, Vol. 43 no 1, Spring 2014
Public sector workers in many jurisdictions have been battered during the past few years by growing workloads, shrinking resources, anti-government rhetoric, and – not surprisingly – declines in employee satisfaction and commitment accompanied by increased turnover of key talent. … Why does it matter? because of the large body of research that consistently shows a strong and positive correlation between employee engagement and organizational performance…..