Speaking up: employee voice and attitudes to unions in a non-union US multinational firm

Source: Thomas Turner, Michelle O’Sullivan, Industrial Relations Journal, Volume 44, Issue 2, March 2013
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From the abstract:
We examine employees’ experiences of exercising voice in a large non-union US multinational plant. We find that a majority of those who took action to address a problem reported an unsatisfactory outcome and that experiencing problems at work and taking action are associated with more positive employee attitudes to unions.