911 under construction

Source: Barry Furey, American City and County, August 10, 2011

Emergency networks need significant development.

More than 240 million 911 calls are made each year in the United States, and a majority of them come from wireless digital devices, according to the Alexandria, Va.-based National Emergency Number Association (NENA). However, while the number of emergency calls has increased over the last four decades, the 911 network — the piece that connects the caller with emergency assistance — has not changed to meet the demands. In many cases, 911 networks cannot fully use the features of modern telephone devices, such as the ability to send text messages and photos.

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