Unionization in the Cleaning Industry

Source: Jon Barton, Services, Vol. 30 no. 6, November/December 2010

Across the Country, more and more office building owners are selecting responsible cleaning contractors who pay decent wages and benefits to the janitors who work to maintain their assets. These building owners recognize that investing in workers improves the quality of service to their properties and adds value to local economies and communities. Unfortunately, continual pressure to lower costs, exacerbated by the broader economic crisis, has eroded gains for low-wage janitors, putting improvements in service and the health of buildings at risk while jeopardizing the safety and health of janitors.

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