Perceived Barriers to Effective Job Performance Among Nursing Assistants in Long-Term Care

Source: Patricia A. Parmelee, Mary C. Laszlo, and Jo A. Taylor, Journal of the American Medical Directors Association, Vol. 10 no. 8, October 2009
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From the PHI summary:
This study identifies the most significant barriers to effective job performance — and, therefore, job satisfaction — as perceived by a survey group of 188 certified nursing assistants (CNAs). Among the work-related factors that CNAs believe lead to diminished job performance are: exclusion from communication processes, an unreasonably high workload, and a lack of teamwork among CNAs. The study concludes that further research should explore a possible relationship between those factors and CNA turnover.
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