Source: MyInnerview, May 2009

This is the fourth and largest annual report of nursing home satisfaction published by My InnerView. It represents the voices of 425,000 nursing home consumers (residents and families) and workers who completed satisfaction surveys during 2008. Included are responses from 223,449 employees, 54,711 residents and 146,949 family members in 5,075 nursing facilities across the United States. One in three nursing homes nationwide is represented in this year’s report.