Measuring Worker Turnover in Long-Term Care: Lessons From the Better Jobs Better Care Demonstration

Source: Kathleen Walsh Piercy – Editor, Theresa “Teta” Barry, Peter Kemper, and S. Diane Brannon, Gerontologist, Vol. 48 no. 3, 2008
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From the abstract:
Turnover among direct-care workers (DCWs) continues to be a challenge in long-term care. Both policy makers and provider organizations recognize this issue as a major concern and are designing efforts to reduce turnover among these workers. However, there is currently no standardized method of measuring turnover to define the scope of the problem or to assess the effectiveness of interventions. This article draws on our experience of the Better Jobs Better Care Demonstration (BJBC) to explicate some important issues in measuring and interpreting turnover related to interventions designed to improve DCW jobs.

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