Improving Quality of Health Care Relies on Effective Language Services

Source: Robert Wood Johnson Foundation, Issue Brief, October 2007

From the summary:
Speaking Together: National Language Services Network, a Robert Wood Johnson Foundation national program, is helping 10 hospitals nationwide identify, test and assess strategies to effectively provide language services to patients with limited English proficiency (LEP). This issue brief highlights how data are helping hospitals improve the way they provide language services to America’s increasingly diverse patient populations

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