State of the Industry Report 2007: Setting the course for a brighter future
Source: John Mann and Jon Runge, Journal AWWA, Vol. 99 no. 10, October 2007
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From the summary:
The State of the Industry (SOTI) survey, now in its fourth year, has compiled a wealth of trending data on the water industry. These data--reflecting input from utility representatives, service providers, and other professionals across the United States and Canada--help illuminate the water industry's current and future concerns.